POPI Act Compliance

How we protect your contact information in accordance with South African law

Understanding the POPI Act

The Protection of Personal Information Act (POPI Act or POPIA) is South Africa's data protection law that came into full effect on July 1, 2021. The purpose of the POPI Act is to protect contact information, regulate the processing of contact information, and provide rights and remedies to individuals regarding the processing of their contact information.

At Hambacompare, we are committed to complying with the POPI Act and protecting your contact information. This page explains how we adhere to the POPI Act requirements and what rights you have regarding your contact information.

Our Commitment to POPI Act Compliance

Hambacompare is committed to:

  • Processing contact information lawfully and in a reasonable manner that does not infringe on your privacy
  • Collecting contact information for specific, explicitly defined, and legitimate purposes
  • Ensuring that contact information is adequate, relevant, and not excessive for the purpose for which it is processed
  • Maintaining the quality of contact information by keeping it accurate, complete, and up-to-date
  • Not retaining contact information for longer than necessary to achieve the purpose for which it was collected
  • Implementing appropriate technical and organizational measures to secure contact information
  • Processing contact information in accordance with your rights under the POPI Act

How We Apply POPI Act Principles

Accountability

We have appointed an Information Officer responsible for ensuring that we comply with the POPI Act and addressing any concerns or complaints.

Processing Limitation

We only collect and process contact information with your consent and for legitimate purposes related to our insurance comparison service.

Purpose Specification

We collect contact information for specific, explicitly defined purposes and do not use it for other incompatible purposes.

Further Processing Limitation

We do not further process contact information in a way that is incompatible with the purpose for which it was collected.

Information Quality

We take reasonable steps to ensure that the contact information we collect is complete, accurate, not misleading, and updated when necessary.

Openness

We maintain documentation of all processing operations and provide clear information about how we collect and process contact information.

Security Safeguards

We implement appropriate technical and organizational measures to protect contact information against loss, damage, unauthorized destruction, and unlawful access.

Data Subject Participation

We respect your right to access, correct, or delete your contact information, and to object to its processing.

Your Rights Under the POPI Act

As a data subject under the POPI Act, you have the following rights:

Right to Access

You have the right to request confirmation of whether we hold contact information about you and to access that information.

Right to Correction

You have the right to request the correction of your contact information if it is inaccurate, incomplete, misleading, or out of date.

Right to Deletion

You have the right to request the deletion or destruction of your contact information under certain circumstances, such as when it is no longer necessary for the purpose for which it was collected.

Right to Object

You have the right to object to the processing of your contact information on reasonable grounds relating to your particular situation.

Right to Submit a Complaint

You have the right to submit a complaint to the Information Regulator if you believe that your contact information has been processed in violation of the POPI Act.

Right Not to be Subject to Direct Marketing

You have the right to object to the processing of your contact information for direct marketing purposes.

To exercise any of these rights, please contact our Information Officer at [email protected].

Our Data Security Measures

We implement appropriate technical and organizational measures to protect your contact information, including:

We also ensure that any third parties that process contact information on our behalf implement appropriate security measures and comply with the POPI Act.

Our Information Officer

In accordance with the POPI Act, we have appointed an Information Officer who is responsible for:

If you have any questions, concerns, or requests regarding the processing of your contact information or our compliance with the POPI Act, please contact our Information Officer at:

Information Officer
Email: [email protected]